Milton, Mississauga & Oakville Auto Repair

Milton
Mon - Fri: 8:00 AM - 6:00 PM
Mississauga
Mon - Fri: 8:00 AM - 6:00 PM
Oakville
559 Speers Road #3, Oakville, ON L6K 2G4
Mon - Fri: 8:00 AM - 5:30 PM
5

After being recommended to this shop 7 years ago, myself and my family have been trusting Halton Auto Service with our vehicles ever since. Adam, Ron, and Eddie are always honest and straight forward. Family run, and friendly service. Top notch!!

1

I had a disturbing experience with the shop back in July. The end result of the work done on my vehicle was irrelevant as I was there for an oil change, which was just fine and reasonably priced. I dealt with Ed who was friendly and efficient. As I waited for my car to get the oil change done, I went outside for a cigarette. What I overheard was absolutely appalling. The bigger guy with blondish hair was relentlessly yelling at his mechanics telling them to hurry up and finish the work so he can get that DUMMY off his back because she was calling too much. I cannot believe he would call his customers dummy's - and they way he was talking to the mechanics, wow unreal! He was calling them stupid and lazy. Needless to say I will never return because of what I heard, very rude and unprofessional of him.

While it is always easy to read great review’s, it is a negative one that gives us the opportunity to improve. Ensuring 100% customer satisfaction is always our goal. I was also shocked after reading this review as well. I will never condone this type of behavior in communicating with customers, our staff or technicians. However, I would like to explain a bit of what you overheard was addressed to a member of the family, still no excuse. As a result of your review the entire staff underwent HR and sensitivity training. We appreciate the feedback and we hope to use this as a tool for us to continue to give our customers the best service possible. RonK

- Halton Auto Service & Transmission
1

Unfortunately, I have to give this place a Zero. I only gave them one star because I HAD TO. My vehicle was test driven and a verbal estimate was given. I waited more than one day for a response and was not given one until I followed up via telephone call two times. I was promised a quote within 2-3 hours but it never came. The original estimate was way off and the repair was actually 875.00 + tax more than the original estimate. I understand that you cannot estimate fully until the transmission is taken apart, but these guys should have a better idea of what is going on. Sadly it took much longer to repair than their estimated times, and there is very little follow up on their end, I had to keep calling to ask. I was without my car for more than 4 days. And I had to call repeatedly. I regret not taking it to others for a review, but once they have your transmission out, you are kind of under their mercy. I am kicking myself, the repair ended up much more than I could afford. Sadly I cannot recommend these guys. Online the estimated repair for the work done was $900 less than they charged me. That is quite substantial, I could have purchased a rebuilt for much less, including installation. In the past, I used the North Mississauga location for general mechanic repairs and their estimates were always way more than others in the area - 25-30% more.

Dear Johnny Rocco. , I am terribly sorry for your experience, however, I think you may have us confused with another company, as I do not have a Johnny Rocco. or service history showing in our database. If you are indeed a customer of ours, possibly are you listed under a different name? If you would please contact us at your earliest convenience. If you have mistaken us with another company we would request you please remove the review. Kind regards, RonK

- Halton Transmission
5

Excellent service. Super friendly staff. Had my car towed there last week they were very friendly polite answered all my questions.... Took care of all the warrenty stuff. Was always super polite when i called a milion times to ask what was going on. Totally will come back

5

Very friendly and accommodating staff. They installed a short shifter on my 2010 Camaro and recommended and performed the maintenance service on the transmission and differential. Adam priced out and ordered new tires which will be installed later in the week. I recommend them to anyone who needs service done.

5

Came here for a transmission problem, they solved it fast and it's was great!! Adam didn't charge me and he's a great guy 100% use these guys

5

excellent service and friendly staff, after a quick diagnostic they faund the problem in my Buick transmission.

5

I have been using Halton Transmission for years and they have always been fantastic at identifying and fixing my car with very reasonable prices. Always willing to work with you. Great team of guys. :)

1

My brothers classic Mustang was stolen right off the lot here while it was being serviced before his wedding. They were completely unsympathetic and till this day we think they had something to do with it. I would avoid this place if you have a classic vehicle.

5

Very pleasent experience like everytime. The guys at Halton Transmission not only fixed the issues I was having but they also attained to the safety concerns saving me from getting into a breakdown