Unfortunately, I have to give this place a Zero. I only gave them one star because I HAD TO. My vehicle was test driven and a verbal estimate was given. I waited more than one day for a response and was not given one until I followed up via telephone call two times. I was promised a quote within 2-3 hours but it never came. The original estimate was way off and the repair was actually 875.00 + tax more than the original estimate. I understand that you cannot estimate fully until the transmission is taken apart, but these guys should have a better idea of what is going on. Sadly it took much longer to repair than their estimated times, and there is very little follow up on their end, I had to keep calling to ask. I was without my car for more than 4 days. And I had to call repeatedly. I regret not taking it to others for a review, but once they have your transmission out, you are kind of under their mercy. I am kicking myself, the repair ended up much more than I could afford. Sadly I cannot recommend these guys. Online the estimated repair for the work done was $900 less than they charged me. That is quite substantial, I could have purchased a rebuilt for much less, including installation. In the past, I used the North Mississauga location for general mechanic repairs and their estimates were always way more than others in the area - 25-30% more.
Dear Johnny Rocco. , I am terribly sorry for your experience, however, I think you may have us confused with another company, as I do not have a Johnny Rocco. or service history showing in our database. If you are indeed a customer of ours, possibly are you listed under a different name? If you would please contact us at your earliest convenience. If you have mistaken us with another company we would request you please remove the review. Kind regards, RonK
- Halton Transmission